We unmute
your company.

Measuring isnot understanding.

A finding you
can work with.

Keep the evidence, open questions and your team’s decisions together in one Case. Pick up where you left off.

Explore Cases

Does enterprise support
need more capacity?

Case 14Apr–Jun 2026 · Illustrative case

  • First-reply time Earlier5.1hLater8.9h
  • Customer satisfaction Earlier4.2Later3.7
  • Reopened-ticket rate +9% recorded change

Replies slowed.
Satisfaction fell.

Ginsi brings the signals into one capacity question, with the evidence still in view.

The observations share a period. Their association does not establish cause.

18

new customer accountsRecorded in the same period

Support assignment changedNew context in the case

Permanent capacity
needs another look.

New context can change the reading. Here, new customers and changed assignments leave more to investigate.

Still missingStaffing allocationFull ticket-assignment change log

Protect senior
support capacity.

4weeks

Recorded human decision

First-reply time since the decision

8.9h7.4h

Satisfaction has not recovered.

The decision and later observations stay in the Case. Its effect is not established.

Open the full case

Keep the important
questions open.

Workflows turn an agreed objective into ongoing review. A material change brings the evidence to the person responsible.

Explore Workflows
The question you set

“Review material changes against our agreed revenue objective.”

You define the objective, scope, and person responsible.
Inspect the Workflow

We are Ginsi.Nice to meet you.

Your company has a lot to say.
Now you can have the conversation.

Meet Ginsi Voice

Meet Ori.

Appearance

Match Ori to your company.

Illustrative conversation

Good to have you here.
What’s on your mind today?

Ginsi speaks when a meaningful change earns your attention.

Ginsi OS

The shared architecture
behind Ginsi.

Access & privacy

Company, Workroom and audience permissions govern access to protected evidence.

Evidence with a source.Decisions with a history.Understanding that carries forward.

Understanding requires trust.

Company boundaries, appropriate access, and protections for the people behind the evidence.

Company boundaries

Organization-scoped access separates customer data.

Appropriate visibility

Role and Workroom permissions govern what a person can inspect.

People protected

Configured group-size thresholds suppress small cohorts on the paths where they apply.

Explore security & privacy

Running a company should not mean constantly piecing together what is happening inside it.

Your systems hold evidence. Your people hold context. Bringing them together should not depend on how much a few people can keep in their heads.

AI makes a different approach possible. Software can help connect information across the business and examine it in context. The opportunity is bigger than faster reports: understanding what is changing, keeping track of why decisions were made, and learning from what happens next.

There is a better way to run your company. With understanding that builds from one decision to the next, instead of a picture you have to keep rebuilding.

Let’s talk.

Tell us what you’d like to understand about your company.

Your details are used to respond to your enquiry. Privacy

Where should we look first?

Bring the question you keep coming back to. We’ll show you where Ginsi would begin.

Your details are used to respond to your enquiry. Privacy